The Ghana Shippers Council is to establish Complaint and Support units at the various entry points in the country to make the activities of the shipping community less cumbersome.
Already, one unit has been opened at the Takoradi Port with another one expected to be opened at Elubo in the Jomoro District of the Western Region tomorrow.
The establishment of the unit at the Elubo Border is seen by shippers as a significant step in the efforts of the council to offer its services directly to shippers of import and export cargo.
Speaking to the Daily Graphic, the Western Regional Branch Manager, Mrs Monica Josiah, said the mission of the council was to ensure that shippers were provided with modern facilities to enable them operate efficiently and effectively.
She said the unit at Elubo would also afford shippers who transacted business to Cote d'Ivoire and beyond the opportunity to have immediate solutions to their problems.
She noted that the aim was to protect and promote the interests of Ghanaian shippers in relation to port and inland transportation problems, and the provision of ancillary shipping services in the country.
Mrs Josiah said the Complaints and Support Unit at Elubo would save the shippers from travelling to Takoradi to seek solutions to their problems.
“The establishment of the units throughout the country is, therefore, to ensure that shippers get help and for quick, safe and reliable delivery of import and export cargoes by all modes of transport at optimum cost”.
Mrs Josiah named other centres where the support units as Aflao, Bawku, Paga, Tema and Kotoka International Airport.
The Ghana Shippers Council was established in March 1974 under NRCD 254(1974) and has since worked closely with both private and public organisations in the maritime industry in promoting the interest of Ghanaian shippers.
While promoting the provision of relevant logistics for the growth and development of shipping in country, the council has registered more than 17,000 Ghanaian shippers whose interest it protects in various ways on a daily basis.
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